PRIVACY POLICY
Athletic Edge Physical Therapy (NLH Physical Therapy)
Effective Date: 2/16/2026
1. Introduction
Athletic Edge Physical Therapy (“Athletic Edge PT,” “we,” “us,” or “our”), legally registered as NLH Physical Therapy, is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, communicate with us, or receive SMS communications.
By using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Phone number
Email address
Appointment details
Information submitted through contact forms
B. Technical Information
IP address
Browser type
Device type
Website usage data via cookies
C. Communication Data
SMS opt-in records
Email communication logs
Appointment reminder confirmations
3. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Send appointment reminders
Provide care coordination
Respond to inquiries
Improve our website and services
Maintain compliance with legal obligations
We do not sell your personal information.
4. SMS Communication & A2P Compliance Disclosure
Athletic Edge Physical Therapy (NLH Physical Therapy) offers SMS messaging for customer care purposes.
Message Types
You may receive SMS messages related to:
Appointment confirmations
Appointment reminders
Scheduling updates
Care coordination
Clinic notifications
We do not send unsolicited marketing messages.
Message Frequency
Message frequency varies based on appointment activity.
You may receive approximately 1–4 messages per month, though frequency may vary depending on care needs.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-In Consent
You will only receive SMS messages if you explicitly opt in via:
Website form checkbox
Paper intake form
Verbal consent documented in our system
SMS consent is not a condition of receiving treatment.
Opt-Out Instructions
You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After sending STOP, you will receive a final confirmation message.
5. Data Sharing
We do not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.
We may share limited information with:
Secure HIPAA-compliant service providers
SMS platform providers (e.g., HighLevel) for customer care messaging
Payment processors
Legal authorities if required by law
All service providers are contractually obligated to protect your data.
6. HIPAA & Health Information
Athletic Edge Physical Therapy complies with applicable healthcare privacy laws. Sensitive medical information is handled in accordance with HIPAA regulations and stored securely.
We do not send detailed protected health information (PHI) via SMS.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, or disclosure.
However, no system is 100% secure.
8. Cookies & Website Tracking
Our website may use cookies to:
Improve user experience
Analyze site traffic
Optimize performance
You may disable cookies through your browser settings.
9. Your Rights
You may request to:
Access your personal data
Correct inaccurate data
Request deletion (where legally permitted)
Withdraw SMS consent
To make a request, contact:
📞 (858) 371-2575
📧 info@athleticedgept.com
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
11. Contact Information
Athletic Edge Physical Therapy
Legal Name: NLH Physical Therapy
5995 Mira Mesa Blvd Suite H
San Diego, CA 92121
Phone: (858) 371-2575
Email: info@athleticedgept.com